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Billing for your hotel or restaurant in Telangana

Tiffin in the morning, meals at noon, biryani at night: one counter and one bill book on your phone.

A roadside dhaba with large steel pots on the counter and cooks and customers behind
A roadside dhaba with large steel pots on the counter and cooks and customers behind Photo: Biswarup Ganguly, CC BY 3.0

Where a Telangana hotel's goods and guests come from

A hotel's kitchen and its guests both come from somewhere, and in Telangana the places are close together.

  • Hyderabad's Begum Bazaar, in the old city near Naya Pul, sells household goods and kirana at retail and wholesale, the kind of goods a kitchen runs on.
  • Khammam is a major chilli market. About one lakh bags arrived in February 2025, and the top price was Rs 14,000 a quintal.
  • Medchal Malkajgiri counts 7,397 industrial units and 32 industrial parks, and a hotel near a factory gate feeds the shift that comes out.
  • Rangareddy grows vegetables on 58,318 acres, close to the Hyderabad and Secunderabad markets, so the curry vegetables travel a short way.
Cooks frying and assembling snacks at a street food stall, fried snacks piled at the left
Cooks frying and assembling snacks at a street food stall, fried snacks piled at the left Photo: Shijan Kaakkara, CC BY-SA 4.0

Why the haleem nights and the delivery phone make a hotel's day hard to add up

  1. A pot that goes out by the plate and by the kilo

    On a Ramadan evening haleem leaves your hotel in steel plates at the table and in kilos for the family waiting outside. The cashier writes one number on a slip, a helper shouts another to the kitchen, and the third is what the cook remembers. When the pot is empty, nobody can say how many plates it was, and the cash in the drawer does not tell you either.

  2. Orders from phones now sit beside the walk-ins

    Sohail Hotel in Malakpet said in Ramzan 2026 that online aggregator orders now outpace walk-ins, while Pista House still gets only 30 per cent of its sales from aggregator apps. Your hotel sits somewhere between the two. The phone orders arrive on a screen, the table bills on paper, and the night's total is two sums that you add by hand when you are tired.

  3. The vada at six, the biryani at eight, and a factory's monthly lunch

    The tiffin plates go at six, the meals at noon and the biryani at eight, and each has its own rate and its own rush. In between, a unit down the road takes lunch from you every day and settles on the first, a big sum that nobody has written in one place. By month's end half of it is a guess.

A heap of freshly fried golden medu vada
A heap of freshly fried golden medu vada Photo: Sugeesh at ml.wikipedia, CC BY-SA 3.0

From the first idli to the last plate of the night

  • A parcel by the kilo and a plate on the table, on one bill

    Put haleem on the bill as a plate when it is served at the table and as a kilo when a family takes it home. Both come off the same pot, and at the end of the night you look up the day's sales and set the plates and kilos that went out against what you cooked.

  • Friday's biryani and Friday's starter are two different numbers

    Open last Friday on the morning of the next. The starter goes out in small plates and its number is steady from one Friday to the next. The biryani goes out by the plate and its number jumps with the crowd. Read the two apart, and start each pot from its own number.

  • A monthly page for the lunch you send to a factory gate

    A hotel near an industrial park may send lunch to a unit's gate every day. Give the unit a page, add each day's bill, and on the first of the month show the page to the person who pays. The page lists every lunch with its day.

A round brass thali with many bowls of curries and rice served at a restaurant table to a diner
A round brass thali with many bowls of curries and rice served at a restaurant table to a diner Photo: VinPrasad, CC BY-SA 4.0
Grilled chicken tikka skewers served with a lime wedge
Grilled chicken tikka skewers served with a lime wedge Photo: Satdeep Gill, CC BY-SA 4.0

Tools for a counter that serves tiffin, meals and biryani

  • Bills on your phone

    A bill with three plates of haleem at the table and two kilos to carry, handed over on WhatsApp to the person waiting at the door.

  • GST bills

    A GST bill for the factory unit's accounts clerk, for the lunches you sent that month, shared on WhatsApp.

  • Daily reports

    Every evening kept item by item, so you read the Ramadan nights and the ordinary weeks separately and cook to what each sold.

  • Orders to suppliers

    An order for the wheat, ghee and spices that the Ramadan nights use up, sent to your supplier with a note of what arrives.

  • UPI payments

    A QR code stuck to the haleem parcel table and to each table's steel stand, so a family waiting for its kilo pays by phone and walks out.

  • Online orders

    Orders from your own online shop, so a morning tiffin order can come from a regular's phone and not only from the counter.

Questions Telangana hotel owners ask

I cook the haleem pot by weight but sell it in plates and kilos. How do I see the pot against both?

Keep the pot's kilos on the phone when it is cooked. At night the list shows plates sold and kilos sold on two lines. Read them against the pot, and you see how it was shared.

Which dish led on Ramadan nights this year, haleem or biryani, against last year?

Open a Ramadan evening from each year and read the two dish lines: haleem in plates and kilos, biryani in plates. You see which led, and plan the pots.

At night the orders from an aggregator and from my own online shop sit together. How do I tell them apart?

The orders from your own online shop arrive on your phone as a list, and you bill them from it. The aggregator's orders you bill at the counter under their own item name, so the night's report shows the two apart.

The factory has two shifts and each wants its lunch at its own hour. Can I bill the two lunches apart?

Yes. Make the first shift's lunch and the second shift's lunch two items, each with its own rate. The day's list shows each, and both bills go under the factory's page.

On a haleem night rice and oil go from the godown to the kitchen. How do I count what is issued and what is left?

Note what you take from the godown, and the godown count falls by that. The kitchen's count rises by the same, so at night you read what is left in each place.

More questions every shop asks

Haleem nights, in numbers

Hyderabad's Hotels' Association expected haleem sales to pass Rs 1,000 crore in Ramadan 2026, up from over Rs 800 crore, with about 60 lakh plates against 50 lakh. That is a whole season's trade in one dish, and it runs through the evenings.

At peak Ramadan a single Hyderabad hotel is estimated to make up to Rs 2 lakh a day from haleem, and smaller shops sell about 200 kg daily. A pot that size, sold by the plate, by the kilo and by the parcel, is the kind of count that is easier to keep when each bill is written as it goes out.