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Privacy Policy

Operated by: Ashti Ventures Pvt. Ltd.

Last Updated: 15 Nov 2025

1. Introduction

This Privacy Policy explains how Ashti Ventures Pvt. Ltd. collects, uses, processes, stores, and protects personal and business information provided by users of the Bharatrath Digital Platform (BDP).

Using our platform indicates your consent to this policy.

2. Information We Collect

2.1 Information You Provide

  • Name, phone, email
  • Business details, GST
  • Product data, images
  • Orders & invoices
  • Customer/supplier lists
  • Uploaded documents

2.2 Automatically Collected

  • IP address
  • Device details
  • Browser info
  • Cookies
  • Login history
  • Usage analytics

2.3 Payment Gateway

Collected directly by partners (Razorpay, etc.):

  • UPI ID
  • Transaction ID
  • Bank details (partial)

We do not store full bank or card details.

3. How We Use Your Information

  • Provide ERP, billing & platform services
  • Process orders & payments
  • Offer support & troubleshooting
  • Improve system features
  • Send alerts, OTP, invoices
  • Prevent fraud
  • Conduct analytics

We do not sell or rent data.

4. How We Share Information

Shared only with:

  • Payment gateways
  • Hosting partners
  • Email/SMS providers
  • Analytics tools
  • Legal authorities (only when mandated)

All partners follow strict confidentiality policies.

5. Cookies & Tracking

Cookies are used for:

  • Login sessions
  • User preferences
  • Analytics
  • Security

Users can disable cookies, but some features may stop functioning.

6. Data Security

Ashti Ventures uses:

  • Encrypted communication
  • Secure cloud infrastructure
  • Firewalls & access control
  • Regular system audits
  • Backup mechanisms

No system is 100% foolproof.

7. Your Rights

You may request:

  • Account deletion
  • Data correction
  • Data export
  • Opt-out of marketing

Requests can be sent to: [email protected]

8. Data Retention

We retain:

  • Active accounts: indefinitely
  • Deleted accounts: backups retained for 180 days
  • Transaction logs: 1 year or as legally required

9. Children's Privacy

BDP is not intended for individuals under 18.

10. Updates to Policy

We may update this Privacy Policy. Significant updates will be notified via email or the admin panel.

11. Contact

Ashti Ventures Pvt. Ltd.