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Billing for your hardware and paint shop in Chandigarh

Three runs for one bag of cement, 'the same shade as before' and the offcut of a pipe.

Axes, sickles, hoes and garden knives laid out at a hardware stall in Shimla, Himachal Pradesh
Axes, sickles, hoes and garden knives laid out at a hardware stall in Shimla, Himachal Pradesh Photo: Gerd Eichmann, CC BY 4.0

Tools for a counter that supplies a rebuilt house in the sector one run at a time

  • Bills on your phone

    Five small runs for one house made as five quick bills through the afternoon, each with the part of the house it was for.

  • Credit book (khata)

    When the tiler finishes the bathroom, the owner pays the bathroom lines, and the terrace lines stay open on the same page, so what he still owes is read without a sum.

  • Godown stock

    Full tins in the godown counted apart from the opened tin on the counter, each in litres.

Open pots of paint in many colours and a hand dipping a brush
Open pots of paint in many colours and a hand dipping a brush

Why the mason sends the boy three times for one bag, nobody can say what the first-floor bathroom cost, and the lent drill does not come back

  1. The mason who sends the boy for one more bag three times in one afternoon

    A house in the sector is being rebuilt, and the mason runs out of things by turns: a bag of cement at noon, putty at two, a few nails at four. Each time a boy arrives at the counter with a scrap of paper and a short list, and each time the shop picks the goods and jots them on a slip. By the evening the same house has five slips, and the owner of the house asks what the total is. Nobody remembers, a week later, which of the five slips was the one that held the putty.

  2. The owner of the house who asks what the first-floor bathroom cost

    When a house in the sector is being rebuilt, the family wants to know what each part cost in materials: the first-floor bathroom, the terrace, the kitchen. The shop has five slips for the week and twenty for the month, each a mix of pipes, cement and tiles, and none says which part of the house it was for. The owner sums them by guess.

  3. The drill and the ladder lent for a day, and the one that does not come back

    A mason or a householder asks to borrow a drill machine or a long ladder for a day, and leaves a note in the owner's hand and a promise. The drill goes out on a scooter. Two days later the owner is not sure who has it, and the ladder is on a different site than anybody remembers.

Two painters working on a bamboo scaffold in front of a red-orange building, one reaching up with a roller
Two painters working on a bamboo scaffold in front of a red-orange building, one reaching up with a roller Photo: Jorge Royan, CC BY-SA 3.0
A paint roller covering a brick wall in bright orange paint
A paint roller covering a brick wall in bright orange paint Photo: Michael Cory, CC BY 2.0

From the afternoon's top-up runs to one site page, and a house costed part by part

  • The afternoon's top-up runs added to one site's page, with each run's goods and day

    Open a page for the house and put each run on it as a small bill, with the goods the boy took. By evening the five runs are five lines on one page, and the total is a number the owner of the house can read on WhatsApp. The slips on the spike are not needed. The goods the boy took are on the page the same minute, and the shop does not have to be rung.

  • A house costed part by part, because each run names the part it was for

    When the boy comes, put the part of the house in the run's name: the first-floor bathroom, the terrace, the kitchen. The house's page then shows each part's lines. When the family asks what the bathroom cost in materials, you read it off the page and send it on WhatsApp.

  • The lent drill as a line on the borrower's page, with the day it left and the day it came back

    Put the drill on the borrower's page as a line with the day it went out, and add a second line with the day it returns. When the owner wonders who has the drill, he opens the page of the site that took it. The ladder that was on a different site than anybody remembered is on a page.

What a Chandigarh hardware and paint shop owner asks before starting

The family asks what the first-floor bathroom cost in materials. Can I tell them?

Yes, if each run was named for the part of the house it went to. The house's page shows the lines for the bathroom, and you can send that page on WhatsApp.

A driver comes for a tin of paint and says it is for the owner. Where do I bill it?

On the owner's page, not the driver's. The bill goes to the owner's WhatsApp, so he sees the tin his driver took, and the driver's own page stays empty.

I lend a drill or a ladder for a day. Can I keep track of who has it?

Yes. Put the tool on the borrower's page as a line with the day it went out, and a second line when it returns. The page tells you who still has it.

A customer brings the broken fitting from his old house and asks for one like it. What do I do when the shelf has none?

Hold the broken piece against the shelf and bill the nearest size as it is. When nothing fits, send the supplier an order with the measured size and note the piece when it arrives, so the customer's second trip is for a fitting that is really in the shop.

More questions every shop asks

A bulk material market in Sector 56 and who may bid for its plots

In November 2023 Chandigarh's UT Administration approved a bulk material market in Sector 56 with 191 plots and 48 booths on 45 acres, to boost trading of bulk material. A shop that sells pipe, cement and paint by the bag and the length is part of the chain that market is built for.

In 2025 Chandigarh decided that marble traders from Dhanas and furniture traders can both bid for plots at the new Rs 20 crore Sector 56 bulk material market. Traders who share one market compete on the clear bill and the exact quantity.