English

Billing for your supermarket in Delhi

The weighed apples from the front counter and the packed goods from the aisles are on one bill.

A heap of fresh striped gourds and green beans in black crates in a supermarket vegetable section, with hand-written price cards
A heap of fresh striped gourds and green beans in black crates in a supermarket vegetable section, with hand-written price cards Photo: Vis M, CC BY-SA 4.0

From the weighed apples at the front to the egg tray counted without the broken ones

  • The weighed bag goes straight on the bill, and the slip is no longer typed again

    Enter the weight of the apples at the counter as it is weighed, and the item is on the bill at the day's rate. The packed goods from the aisles join the same bill. The cashier has nothing to type again, the slip is not needed, and the queue at the door moves at the speed of the aisles, not of the fresh counter.

  • The cook's photo of the weekly list is billed as one sack line per item, on the kitchen's page

    A guest house cook sends a photo of the week's list on WhatsApp. Make the bill from it, a sack of potatoes, a sack of onions, a bag of rice, each on its own line, and add it to the kitchen's page with the date. The owner of the guest house pays on the last day against the total that the page already holds.

  • The egg tray is counted in without the broken ones, and sold in ones and dozens

    When a tray comes in, add only the good eggs to the stock. Make the single egg and the dozen two items, each with its own rate. Each bill takes its eggs off, so the count shows what is left, and a broken egg never counted as stock in the first place.

Rows of glass jars filled with spices and pulses on shop shelves
Rows of glass jars filled with spices and pulses on shop shelves Photo: McKay Savage from London, UK, CC BY 2.0

Why a Delhi corner supermarket re-keys the weigh slip, and the egg tray never matches the broken shells

  1. A queue at the door because every bag of apples carries a sticker the cashier must read

    Near the entrance a boy puts apples, bananas and onions on a scale and sticks a price on each bag. At the cash counter, where the trolleys wait, the cashier reads each sticker and types the figure again. A sticker peels, a digit is misread, and the one part of the store that is quick everywhere else slows every customer who has fruit in the trolley.

  2. The hostel kitchen that takes a sack of potatoes and onions every week

    A hostel, a paying-guest house or a small mess in the colony buys its kitchen's potatoes, onions and rice from you by the sack, once a week, and pays at the end of the month. It does not walk the aisles. A boy comes with a list. What the kitchen has taken since the first is a figure you give from a diary, and the diary is not always in the shop.

  3. A tray of eggs that comes whole, goes out in ones and twelves, and loses some to breakage

    Eggs arrive by the tray, and some are cracked by the time they are unpacked. They go out one at a time to a student, by the dozen to a family, and by the tray to a guest house kitchen. The tray is written in the notebook as it came, the broken ones go into the bin without a note, and by the end of the week the eggs sold and the eggs bought never agree.

A fruit seller standing behind tall heaps of apples, pomegranates, oranges and grapes with a scale at his counter
A fruit seller standing behind tall heaps of apples, pomegranates, oranges and grapes with a scale at his counter Photo: Ananth BS, CC BY 2.0
Baskets of oranges, custard apples, dragon fruit, mangoes and pomegranates at a fruit shop
Baskets of oranges, custard apples, dragon fruit, mangoes and pomegranates at a fruit shop Photo: Rvkindia, CC BY-SA 3.0

Tools for a store with a fresh counter at the front and a tray of eggs at the back

  • Bills on your phone

    One bill for the hostel kitchen: a sack of rice and a loose kilo of potatoes, each in its own unit, written on the kitchen's page.

  • Credit book (khata)

    The guest house kitchen's weekly sacks of potatoes and onions as dated lines on its own page, with the month's total at the foot.

  • Daily reports

    Eggs by the single and by the dozen, and apples by the kilo, read side by side for the day, to see which counter carried it.

  • Orders to suppliers

    The order for the fresh counter's apples and onions sent early in the morning, and the yard's rate for the lot entered when it arrives, so the board and the first bill of the day carry the same rate.

Questions Delhi supermarket owners ask about the weigh slip, the egg tray and the guest house sack

Can the scale at the fresh counter send the weight to the phone by itself?

No. The boy reads the weight on the scale and enters it, and the bill takes it from there.

The hostel kitchen buys rice by the sack and potatoes by the kilo. Can one weekly bill carry both?

Yes. The sack of rice and the kilo of potatoes are two items with their own units and rates. Both lines go on the kitchen's weekly bill, and the aisles' households never touch that page.

A few eggs break on the shelf after I have counted the tray in. How will I know?

Count the shelf at night and set it beside the count on the phone. The difference is the eggs that broke, and you see it the same day, not at the month's end.

A shopper picks apples one by one and asks for a kilo and a half. Can the bill hold that?

Yes. Apples are an item sold by the kilo. Enter one and a half, and the bill works out the amount at the apple's rate, with the tea from the aisle on the same bill.

More questions every shop asks

The yard that stocks the fresh counter, and the ration shops beside it

Azadpur is the national distribution centre for apples, bananas, oranges, mangoes, potatoes and onions. A supermarket does not buy at the yard itself: a supplier brings the apples and onions on a fixed morning, against the order sent the evening before.

Delhi has around 1,953 fair price shops catering to 72.21 lakh ration beneficiaries, says the Economic Survey of Delhi 2025-26. A store near such a shop sells the things a ration does not cover, and its day's sales show what the households around it buy on top.