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Billing, stock and udhaar for the hill shops of Himachal Pradesh

Snow on the road or apples in the crate, the bill and the udhaar page stay on your phone.

An older woman in a woollen shawl holding a brass dish of red and yellow apples in her farmyard near Manali
An older woman in a woollen shawl holding a brass dish of red and yellow apples in her farmyard near Manali Photo: CIAT, CC BY-SA 2.0

Where a Himachal counter loses count: closed roads, summer crowds and the Lohri evening

  1. The road that shuts with the apples still in the room

    When the road shuts in the apple season, the lorry that was to carry the boxes down does not come, and the families who were to be paid from that sale are not paid. They still come to the counter for flour and oil, and you give it on their page, not knowing how long the road will stay shut.

  2. The summer crowd goes home and the stock stays

    When the hill town fills with visitors the shop swells: more hands, more goods, more bills in a day than in a week of winter. Then the crowd leaves and the lanes go quiet. The cartons you took in for the crowd are still on the shelf, you cannot say how much of each one a summer day really sold, and next year you will guess again.

  3. Lohri evening, with children at the counter holding a coin

    On Lohri evening the bonfire is lit and the whole lane wants peanuts, popcorn and rewri at the same time. A child pushes in with a coin, a mother asks for gajak on credit, and somebody wants a handful weighed. You weigh, take the money and lose count of who paid. The things sold loose never get written anywhere.

A Lohri drawing: a bonfire below snow hills, with brass plates of peanuts, popcorn and sweet squares
A Lohri drawing: a bonfire below snow hills, with brass plates of peanuts, popcorn and sweet squares

Lohri evening, next summer and fair week

  • Lohri evening, weighed and billed as the crowd pushes in

    Make peanuts, popcorn and rewri items sold by the kilo, and type the weight at the counter. A handful for a child and a bag for a family are both one tap, and the bill reaches the customer on WhatsApp. At closing the count of each is on your phone, so the night after Lohri is not a guess.

  • What the visitors bought, kept for next year

    On the days the hill town is full, visitors buy small things in great numbers: a packet here, a bottle there. Each of those days stays on the report. When the next season comes, open the days the lanes were crowded and see which goods ran out first, so the shelf is filled with those and not with last year's leftovers.

  • Fair week, when the Himachali cap and the Kullu shawl go

    In the week of the Kullu Dussehra fair the drums and horns fill the town with visitors, and many of them pick up a Himachali cap or a Kullu shawl on the way. Make the cap and the shawl items with their own rates, and at the end of the week you can read how many of each the fair took.

A fair drawing: a big dhol drum, a small nagara drum and a long brass horn under strings of flags
A fair drawing: a big dhol drum, a small nagara drum and a long brass horn under strings of flags

Solan mushrooms, Chamba rumal and Hamirpur maize: Himachal shops by district

Himachal trades in its own way from one district to the next. Here are five of them and what each is known for.

  • Solan's district site calls it the 'Mushroom city of India'. The district also has an old brewery and a horticulture and forestry university at Nauni.
  • Sirmaur has 305 registered cooperative societies, 121 of them primary agricultural ones, and 159 cooperative fair price shops that supply essential goods.
  • Una is well developed in industry because it is close to Punjab. Mehatpur, Gagret, Tahliwal and Amb are its main industrial centres.
  • Chamba Rumal, an embroidered handicraft and a common wedding gift, is Chamba district's One District One Product.
  • About 92% of Hamirpur's people live in rural areas and farm. It grows wheat, barley and gram in rabi, maize and paddy in kharif, and is shifting to cash crops.
Stacks of folded cloth in red, orange, pink and green embroidered prints in a Manali shop
Stacks of folded cloth in red, orange, pink and green embroidered prints in a Manali shop Photo: Adam Jones from Kelowna, BC, Canada, CC BY-SA 2.0
A man kneeling on a hillside spread with orange maize cobs laid out to dry, terraced hills behind
A man kneeling on a hillside spread with orange maize cobs laid out to dry, terraced hills behind Photo: CIAT, CC BY-SA 2.0

What helps a hill shop between the first snow and the last apple

  • Credit book (khata)

    A page for each apple family with every bill dated, so the talk in autumn is about the page and not about memory.

  • Daily reports

    The crowded days of summer, fair week and an ordinary Tuesday, each on its own line, so next year you know what to carry.

  • UPI payments

    A QR code on the counter in fair week, for the crowd that has spent its cash and still wants a cap or a shawl.

What hill shop owners in Himachal ask before they start

The apple money comes in autumn and the winter is lean. What do I read from each family's page after the sale?

Open the page right after the sale. It shows what the family took since spring and what it paid now. What is left is what it will owe through the winter, so you know what the winter shelf has to carry before the first snow.

On Lohri evening I sell gajak loose by weight and some on credit. How do I tell them apart at closing?

The credit goes on a page in the mother's name, the loose sales are paid at once. The day's sales show the cash, the UPI and the credit apart, so the cash in the box matches the paid bills and her line stands alone as what is still owed.

Which of the loose things on Lohri evening ran out first, and at what hour?

Open the evening's sales. Each loose item is its own line on the bills, and each bill has its time. Read down and you see which went first and at what hour. That is the order to stock them next Lohri.

More questions every shop asks

Kangra tea, Mandi highways and Shimla's bazaars: how shops sit in the Himachal hills

Kangra's economy is mostly farming, with tea a vital crop around Palampur and Baijnath. Bir Billing is a growing hub for ecotourism and aero sports. A shop in the valley may serve both kinds of customer, the tea and farm families and the visitors who come for the sky.

Mandi town sits where National Highways 20, 21 and 70 meet, and the whole district depends on it for trade and commerce. About 79% of the district's people depend on agriculture, so a shop in Mandi sells to the farm families around it as much as to the town.

Shimla's main shopping areas are The Mall, Lower Bazaar for daily items, Tibetan Bazaar for imported electronics and fancy items, and Lakkar Bazaar for wooden crafts. A shop in Lower Bazaar and a shop in Lakkar Bazaar sell very different things and keep very different stock.