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Billing for your organic shop in Chhattisgarh

Kutki by the quarter kilo, Devbhog by the kilo, and the farmer who grew it, kept on your phone.

Green shelving stacked with jars, bottles and packets of natural foods in a shop
Green shelving stacked with jars, bottles and packets of natural foods in a shop Photo: Thamizhpparithi Maari, CC BY-SA 3.0

Why Jeera Phool, Devbhog and Jawa Phool disappear into one line called rice

  1. Small lots of small millets, and a scale that is never written down

    Kodo, ragi and kutki sell by the quarter kilo, and the rice by the kilo or half. A customer who takes three grains and a bag of jaggery has you reading the scale four times, each with its own rate, and you add it in your head. By the time the last bag is tied, the first reading is half forgotten.

  2. Three fragrant rices in the sacks, and one line called rice on the bill

    Jeera Phool, Devbhog and Jawa Phool look alike in the sack to anyone but you, and a customer asks for one by name. The bill says rice, two kilos. At the week's end the sacks are lighter by different amounts, and the notebook cannot say which variety went, so you order all three again in equal lots.

  3. The weekly family and the voice notes on WhatsApp

    A Raipur family that has turned to millets orders the same things every week and sends a voice note on WhatsApp. You listen to it twice at the counter with a customer waiting, write the list on the back of an old bill, and pack it in between sales. Last week's list is somewhere in the phone.

Green paddy fields with a ditch, a tree and low hills behind, near Kanker in Chhattisgarh
Green paddy fields with a ditch, a tree and low hills behind, near Kanker in Chhattisgarh Photo: Rajesh12, CC BY 3.0

Three rices on three lines, a kodo sale you can show the farmer group, and a lot in hand at the week's end

  • Small grains settle slowly on the scale

    Kutki, kodo and ragi are small grains and light, and a scale takes a moment to settle on each. Put the quarter kilo of kutki, the half kilo of kodo and the kilo of ragi on the phone as each settles, and the bag of jaggery last. The customer sees every grain read out before it is tied.

  • The rice variety named on the bill, and counted at closing

    Make Jeera Phool, Devbhog and Jawa Phool three items. Each bill names the one that was taken, and at closing you see how many kilos of each have gone, not how much rice. The next order to the farmer group is for the one that sold.

  • The farmer group's visit, with the week's sales of its own kodo in your hand

    When the group's representative comes to the shop, open the week's sales and show how its kodo and kutki sold, line by line. The next order is agreed on what moved and not on what each side remembers, and he leaves knowing which grain to bring more of.

Open sacks of pulses, flour and dried red chillies lined up at a market shop in Ooty
Open sacks of pulses, flour and dried red chillies lined up at a market shop in Ooty Photo: Timothy A. Gonsalves, CC BY-SA 4.0
A hand holding up a round cake of dark palm jaggery
A hand holding up a round cake of dark palm jaggery Photo: த.உழவன், CC BY-SA 3.0

Mandi and steel town: where organic customers come from in Chhattisgarh

Organic customers come from farms and from cities, and two places show both.

  • Baloda Bazar district has many cement plants fed by its limestone, and the Bhatapara mandi there is famous for crop buying and selling all year.
  • Small steel makers are the backbone of Raipur, with rolling mills, steel-melting shops and ironmaking units in the Urla and Siltara industrial clusters, as of October 2026.

Tools for a counter of small millets, fragrant rice and farmer groups

  • Bills on your phone

    Devbhog named on the bill beside Jeera Phool, so the variety is not lost inside two kilos of rice, and the closing count can be read variety by variety.

  • Daily reports

    The week's sales of kodo and kutki, read out to the farmer group's representative when he visits.

  • Low stock warnings

    A small millet that sells out between two farmer deliveries, shown to you while a few kilos remain.

  • Godown stock

    A customer asks for kodo at the counter: you check the loose grain on the front shelf first, then the sacks in the back room, and answer in kilos from both at once before the farmer group's next delivery.

Questions Chhattisgarh organic shops ask

Can I sell kodo as flour by the quarter kilo and as whole grain by the kilo?

Yes. Flour and whole grain are not the same sale, so make two items, each with its own rate and its own count. The quarter kilo of flour for a house and the kilo of whole grain for the next customer are then two lines on the bill.

A customer wants kutki only when a fresh lot comes. Can I find the day the last lot arrived?

Yes. Open the farmer group's page and look at its last order and the note of what arrived. It shows the day, so you can tell her which morning to come.

Customers ask which group grew the kodo. Can I put the group's name into the item?

Yes. Name the item Kodo, first group, and Kodo, second group beside it. At the day's closing, the count of each shows how much of that group's kodo is left.

The hostel's cook comes for sacks of kodo flour at the start of every month. How do I know I hold enough for him?

Keep the flour sack as its own item, counted in sacks and apart from the loose grain. The list of what is running out shows the flour sack going low before the first week of the month, so you can tell the farmer group what the hostel will need.

More questions every shop asks

Organic certificates and the grains Chhattisgarh grows

In April 2022 the state's organic certification body in Raipur, CGOcert, got permission from APEDA, the government's agricultural export body, so farmers can sell certified organic produce outside the state and abroad.

Chhattisgarh grows minor cereals such as kodo, ragi and kutki, which are small millets, and fragrant rice such as Jeera Phool, Devbhog and Jawa Phool.